Terms and Conditions
As of: June 2026
Provider: Mohamad Munir Adas, ADAS, Chemnitzer Str. 29, 90491 Nuremberg, Germany (hereinafter "Provider"). Customer: the respective client (hereinafter "Customer").
§ 1 Scope
(1) These General Terms and Conditions (T&C) apply to all contracts for the Provider's services in the areas of appointments & booking, apps & software, automation & workflow and consulting between the Provider and the Customer.
(2) The Provider's offering is aimed exclusively at entrepreneurs within the meaning of § 14 BGB (German Civil Code), legal entities under public law or special funds under public law. The conclusion of a contract with consumers is excluded.
(3) Conflicting or deviating terms of the Customer do not become part of the contract unless the Provider expressly agrees to their validity in text form.
§ 2 Services and subject matter
(1) Depending on the order, the Provider renders services from the following areas:
- Appointments & booking: conception and technical implementation of websites with online appointment booking and their ongoing operation.
- Apps & software: conception, development and operation of custom web applications, tools and shops.
- Automation & workflow: conception, set-up and operation of automated processes (e.g. inquiries, reminders, reporting) based on workflow and AI systems.
- Consulting: consulting services on strategy, business model, positioning and digital presence.
(2) The specific scope of services, any packages and the remuneration result from the respective offer in text form; these T&C apply in addition. Consulting services are rendered as a service; no particular economic success is owed.
§ 3 Conclusion of contract
(1) The Provider's offers are made in text form (e.g. email or messenger message with an offer document).
(2) The contract is concluded as soon as the Customer accepts the offer in text form or pays a remuneration or down payment stated in the offer — whichever occurs first.
(3) Where an order intake takes place, the Customer confirms the inclusion of these T&C there. The T&C can be accessed and saved at any time at adasgroup.de/agb.
§ 4 Customer's duties to cooperate
(1) The Customer provides all content and information required for the provision of services (e.g. texts, logos, photos, videos, access data, service and price details) completely and correctly and grants approvals promptly.
(2) The Customer warrants that the provided content is free of third-party rights or that they hold the necessary rights of use. They indemnify the Provider against third-party claims based on a breach of this obligation.
(3) The Customer is responsible for the legal accuracy of the mandatory information for which they are responsible (in particular the legal notice and privacy policy of the customer website, price details); the Provider supplies technical templates for this but does not provide legal advice.
§ 5 Provision of services, deadlines and acceptance
(1) The Provider renders the services on the basis of the information and materials provided by the Customer. Delivery and processing times begin once all required information and materials are available and an agreed down payment has been received.
(2) Stated delivery or processing times are non-binding guideline values unless expressly designated as binding. A fixed-date transaction (§ 376 HGB) is not agreed.
(3) Unless otherwise agreed, the creation scope includes one correction round (collected feedback) after a preview has been provided. Further change requests count as ongoing services (§ 6) or are commissioned separately.
(4) Work results are deemed accepted if the Customer approves them in text form or puts them into operation without significant objection, but at the latest 14 days after provision, provided the Customer does not report significant defects in text form.
§ 6 Ongoing services (operation)
(1) Where ongoing services are agreed, these include, depending on the offer, hosting, TLS encryption, technical maintenance and updates, availability monitoring, regular data backups and minor content changes within a reasonable scope (fair use).
(2) Not included are redesigns or structural extensions, additional subpages or functions, advertising campaigns and services that require a new offer.
(3) The Provider strives for high availability but does not owe uninterrupted availability. Planned maintenance work is, where possible, carried out outside normal business hours.
§ 7 Remuneration and payment
(1) The prices of the respective offer apply. As a small business within the meaning of § 19 (1) UStG, the Provider does not charge VAT.
(2) Unless otherwise agreed, one-off remuneration is due upon conclusion of the contract and is invoiced — where applicable with an online payment link of a payment service provider (e.g. Stripe). The provision of services begins after receipt of payment.
(3) Ongoing fees are owed from the provision or go-live of the service and, unless otherwise agreed, are invoiced monthly in advance.
(4) In the event of payment default of an ongoing fee of more than 30 days, the Provider is entitled, after prior notice in text form, to temporarily suspend the affected service until the arrears have been settled. The Customer's data remains unaffected by this (§ 9).
§ 8 Term and termination
(1) Contracts for ongoing services run for an indefinite period and can be terminated by both parties in text form with a notice period of 14 days to the end of the current contract month, unless otherwise agreed in the offer.
(2) The right to extraordinary termination for good cause remains unaffected.
(3) One-off service components are unaffected by the termination of ongoing services; one-off remuneration already paid is not refunded provided the service has been rendered in accordance with the contract.
§ 9 Data sovereignty, handover, end of contract
(1) Data sovereignty lies with the Customer. In particular:
- A domain registered on behalf of the Customer is registered in the Customer's name or transferred to them upon request; the Customer is or becomes the domain owner.
- Texts, logos, photos and videos provided by the Customer remain their property or are subject to their rights.
- Booking and end-customer data are and remain the Customer's data; the Provider processes them exclusively as a processor in accordance with a separate data processing agreement (DPA).
(2) Upon termination of a contract for ongoing services, the Provider provides the Customer, on request, within 30 days with the content and the booking/end-customer data in a common, machine-readable format (e.g. CSV/JSON, media files in the original) and assists with the transfer of the domain.
(3) After the transition period of 30 days following the end of the contract, the Provider is entitled and, in accordance with the DPA, obliged to delete the customer data stored at the Provider, insofar as no statutory retention obligations conflict.
§ 10 Rights of use
(1) Upon full payment of the agreed remuneration, the Customer receives the simple, temporally and spatially unlimited right to use the work results created for them for their own business purposes.
(2) The know-how and source code underlying the template systems, software and operating infrastructure used remain with the Provider or the respective licensors.
(3) The Provider is entitled to name the services rendered for the Customer as a reference (name, screenshot, link), unless the Customer objects in text form.
§ 11 Warranty and liability
(1) The statutory warranty rights apply with the following provisions.
(2) The Provider is liable without limitation for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act.
(3) In the case of simple negligence, the Provider is only liable for the breach of essential contractual obligations (cardinal obligations), limited in amount to the foreseeable damage typical for the contract, but at most to the sum of the remuneration paid by the Customer in the last 12 months.
(4) Liability for data loss is limited to the effort that would be required to restore data with proper, regular data backup.
§ 12 Data protection
(1) Insofar as the Provider processes personal data for which the Customer is the controller (in particular booking and end-customer data), this is done on the basis of a separate data processing agreement (DPA).
(2) In all other respects, the Provider processes personal data in accordance with its privacy policy.
§ 13 Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
(2) The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is — insofar as legally permissible — Nuremberg.
(3) Amendments and additions require text form; this also applies to any amendment of this text form requirement.
(4) Should individual provisions of these T&C be or become invalid, the validity of the remaining provisions remains unaffected.